Mission Statement
- To have a company that runs smoothly and efficiently.
- To create a company that grows through innovations, new products, new services, new markets and acquisitions.
- To have customer service that “WOWs” the customer.
- Become the household name in our markets for HVAC and heating fuels.
Our Values
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Excellence
Ensure the customer has the best experience possible. We strive to surpass expectations and WOW the customer.
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Honesty
Encompassing the qualities of being fair and truthful while always conducting oneself with sincerity.
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Punctuality
Managing your time to meet the commitments of your team or yourself. Always striving to be on time and consideration of others’ time.
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Corporate Growth
Consistently increasing our customer base and revenue.
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Teamwork
Providing support for one another, working collectively, respecting one another’s views and making the work environment fun and enjoyable. We recognize each other’s contributions and efforts.
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Professionalism
We act with integrity, reliability and responsibility and use good judgment to provide quality service. We take pride in what we do to achieve success.
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Success
Achieving one’s goals and prosperity from hard work and attention to detail, which results in accomplishment and a desired outcome.
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Positive Attitude
This individual will exhibit an upbeat, happy demeanor and is willing to help others. They will work toward and enhance a favorable business culture.
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Ownership
Taking ownership of our customers’ needs and being accountable for delivering friendly and professional service. We faithfully adhere to our commitments and obligations so we can enhance the customer’s experience.
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Education
Education shall be offered to all employees on an ongoing and regular basis. Its purpose is learning and developing knowledge, sound reasoning, judgment and skills necessary to perform the tasks and to be personally fulfilled.
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Personal Mastery
We each find it incumbent upon ourselves to enrich our lives and strive to be the best, no matter what the task. This personal quest is never ending; the goal can never be reached, but the outcome is a life enriched.
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Health & Wellness
Provide a workplace that encourages its employees to actively take part in a health and wellness program. Provide a means for physical activity and a balanced approach to wellness.
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Environment
We will adhere to all regulations to preserve the natural environment. This includes respecting the property of others as well as company-owned facilities.
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Safety
Ensuring the health and safety of our employees and going beyond the legal requirements to provide an accident-free workplace.
